MARKSMITH Titanium | The Best EDC Marker You'll Ever Own
Created by Daniel Bauen + Microfacturing
Carry the world's first titanium retractable permanent marker every day to make a bold statement on surfaces that a pen can't write on.
Latest Updates from Our Project:
UPDATE YOUR SHIPPING ADDRESS!
over 2 years ago
– Wed, Sep 01, 2021 at 11:50:53 PM
We've had a few backers tell us that their address was not updated after they received their shipping notification, and by that time it is too late because the Marksmith is already en route (it will hopefully be returned to us).
Please verify that your shipping address on Backerkit is up to date!
How To Update Shipping Address on Desktop
We used Backerkit for surveys, and therefore if you need to update your shipping address, it must be done through their interface. Here's a video of how to do it on the Desktop Computer. Scroll down for Mobile instructions, since the layout is different.
How To Update Shipping Address on Mobile Device
Here's a video of how to update your shipping address on a mobile phone or other mobile devices.
Thank you,
Daniel and Team Soul Built
Shipping Update & Maintaining the Brushed Finish
over 2 years ago
– Wed, Sep 01, 2021 at 01:04:19 AM
We've been shipping MARKSMITHS like crazy, trying to wrap up all the Kickstarter shipments by the end of the month. However, we will have to continue shipping into September.
We're shipping 100-200 Marksmiths per day, which is about 2-4 of the mail bags shown below. There will still be about 1000 Marksmiths remaining to ship in September to complete the Kickstarter shipping. If you haven't received anemail shipping confirmation, and/or the Backerkit status does not show shipped, then it has not yetshipped. Therefore, if you request a tracking #, we won't have one since it hasn't yet shipped.
We put a lot of effort into carefully inspecting each Marksmith, and making sure that the surface finish is perfect before shipping these out. Take a look...
Maintaining The Brushed Finish
Titanium is scratch resistant but it will still get some scratches and scuffs as you use it. We chose the brushed finish because, in addition to looking amazing, it's an easy finish to maintain. The machine shop says that it's a difficult finish to achieve, and they would prefer to bead blast or stonewash because those are faster and less expensive finish options. However, the brushed finish is the only one of those finishes that can be refinished at home without specialized equipment. I made this video to show you how you can easily maintain the brushed finish of your Marksmith...
Reusing Packaging Material
Most of our shipping is done using poly or kraft mailers. In addition to new mailers, I hope that you don't mind that we are reusing packaging material (padded mailers and boxes) to reduce waste. We have a lot of used only once packaging material, so don't be surprised if yours arrives in an Amazon mailer. Unfortunately, most mailers are not recyclable, so reuse is the best option to reduce waste. I am looking at eco-friendly options like biodegradable bubble padded mailers made from PLA (plant-based), but the ones I've found so far are quite expensive, costing 3-4 times the price. Then you also need labels that use bio-degradable adhesive. If you have any experience with eco-friendly packaging, I'd like to learn more. I'm not letting any of this hold up the shipping, but my goal is to find a sustainable packaging alternative for future shipments.
About half a days shipments
Tag Us On Social Media
I'd love to see pictures and videos of your Marksmiths, so please tag us on social when you post.
International Tracking & Shipping Update
over 2 years ago
– Mon, Aug 09, 2021 at 10:23:26 AM
Marksmiths are still on schedule to all be shipped by end of August (31st). We're currently waiting on a new batch to arrive next week followed by another the week after and then the final batch the week after that.
You will receive a shipping confirmation email when your Marksmith ships.
We are still answering many "I haven't received it yet" questions. We are happy to answer your questions, but if you have not received a tracking confirmation email, or Backerkit doesn't show it as shipped, then expect a "Check this recent update" response.
We will post an update announcement once all Kickstarter rewards have shipped (beginning of September).
Until then, I would like to request that you please wait to ask "Where's my tracking", "I haven't received it yet", etc until after we have announced that all orders have shipped. Answering those questions consumes our limited resources as we focus on getting these out the door. If we haven't posted an update announcing that shipping is completed, and you have yet to receive a tracking number, then your order has not shipped yet.
International Tracking
It has been brought to our attention that the international tracking link that you receive may not work, at least not after it leaves the US.
If you instead copy and paste your tracking number into the page at the following link, it will show you the correct tracking info.
I post MARKSMITH related videos on a regular basis to our YouTube Channel. Videos are posted before updates, so if you want the freshest content and see what else we are working on, Subscribe: https://www.youtube.com/user/engineerable?sub_confirmation=1
There have been many questions about how to open the Marksmith and change the cartridges.
Here's a video that covers replacing the cartridge. The most important part is to properly seat the cartridge in the tip before screwing it back together.
How To Convert to Highlighter Cartridge
If you purchased a highlighter cartridge refill, this is how you install it in your Marksmith.
How To Replace The Highlighter Cartridge
Thank you,
Daniel and Team Soul Built
MARKSMITH | How To Update Shipping Address
almost 3 years ago
– Thu, Jul 08, 2021 at 05:07:17 PM
I get this question a lot. So here are some videos on how to do just that on the Desktop or Mobile.
How To Update Shipping Address on Desktop
We used Backerkit for surveys, and therefore if you need to update your shipping address, it must be done through their interface. Here's a video of how to do it on the Desktop Computer. Scroll down for Mobile instructions, since the layout is different.
How To Update Shipping Address on Mobile Device
Here's a video of how to update your shipping address on a mobile phone or other mobile devices.
Thank you,
Daniel and Team Engineerable
MARKSMITH Shipping Update & Leave A Comment When You Get Yours!
almost 3 years ago
– Thu, Jul 08, 2021 at 04:49:16 AM
We've been shipping a lot of Marksmiths to backers since the last 2 updates. We continue to receive and ship Marksmith in batches, so it will still take a few weeks to ship them out to all backers. I expect shipping to be completed by the end of August. The Marksmiths are being shipped to us in batches so that we can continue to confirm the quality before more are shipped. So far so good!
You will receive a shipping confirmation email when your Marksmith ships.
Please leave a comment when you receive yours!
We like to hear your feedback, and it's encouraging to hear that you are receiving them and they are awesome. We've shipped so many and yet heard from only a handful of new owners. It's probably a good sign to only hear a few good comments than a lot of negative ones because that means that the new owners are happy. I've found that most people only speak up if they have issues, but if things are good, they don't say anything.
So please leave a comment here when you receive yours: https://www.kickstarter.com/projects/microfacturing/marksmith-titanium-bolt-action-permanent-marker-felt-tip-pen/comments
We will make an update announcement once all Kickstarter rewards have shipped.
Until then, I would like to request that you please wait to ask "Where's my tracking", "I haven't received it yet", etc until after we have announced that all orders have shipped, by the end of August. Answering those questions consumes our limited resources as we focus on getting these out the door. If we haven't posted an update announcing that shipping is completed, and you have yet to receive a tracking number, then your order has not shipped yet.
International Shipments
International shipments are being sent out at the same time as domestic (US) shipments. The difference is that the international shipments get bulked shipped by UPS to a warehouse in a secret location and then distributed from there. The tracking numbers are sent to you when we create the labels, but there is at least a one-week delay before it starts to update, because it only updates after being sorted and shipped at the distribution center.
Domestic Shipments (US)
These are being sent by USPS mail. It's mostly very fast, arriving within 2-3 days. However it is our experience that a small number of packages will fall through the cracks, and tracking will not update. Often those packages end up arriving, taking as long as 3-4 weeks. I know it sucks, please work with us and allow some time to see if it shows up. If they don't make it by 4 weeks, we'll make sure to send you a replacement.
When shipping carriers lose packages or don't scan or update the tracking, customers accuse us of not shipping and lying, and honestly, that hurts, because what would be the point in doing that. I'd rather you be happy with a Marksmith in your hand and showing it off to your friends. So we will make sure that you get yours no matter what it takes.
